ACTIONABLE INSIGHTS FOR YOUR CUSTOM SOFTWARE
Software Systems Analysis
Whether you need a full diagnostic assessment of your system’s health and architecture, or a highly targeted evaluation focused strictly on security and compliance or peak performance, we can provide the expert assessment and recommendations for your exact needs.
SOFTWARE ANALYSIS AREAS
Customized, Expert-Led Software Assessments
Get a comprehensive, unbiased assessment of your software system, along with insights and strategic roadmaps and recommendations to advance your system. We focus on your specific needs, combining packages to best fit your situation.
Core Technical Analysis
Evaluate the underlying architecture, codebase, and infrastructure powering your software. We assess code maintainability, database design, and environment to identify potential technical debt and structural risks, delivering a clear overview before you modernize, scale, or advance your system.
Performance Analysis
Maximize application speed, scalability, and resource utilization, using load testing to simulate higher traffic and usage. Whether you’re preparing for an initial system launch or a large ramp-up, we help you prepare to scale your systems.
Security & Vulnerability Analysis
Eliminate vulnerabilities in your business systems with our in-depth cybersecurity scans. We use state-of-the-art tools such as Invicti to identify security vulnerabilities in your systems and provide recommendations to protect you against future cyberattacks and threats.
Case Study
Improving system security for a financial services firm
We started by reviewing the client’s objectives and challenges through our analysis & consultation services. From there, we developed a solution that protects against potential application security vulnerabilities while also improving performance.
Discover Our Software Analysis Packages
We leverage years of software expertise to help you select the right package or combination of packages for your needs. All packages include comprehensive insight reports and actionable recommendations delivered as a specific, prioritized roadmap, empowering you to move forward immediately.
Core Technical Analysis
Planning a major update or inheriting a legacy system? Explore the Core Technical Analysis packages below as your starting point.
Performance Analysis
Preparing for a massive influx of users? Check out our Performance packages.
Security Analysis
Facing new compliance requirements or concern about actual or potential breaches? Start with our Security Packages.
Custom Analysis
Need a combination of everything? Work with our experts to build a custom package designed for your unique situation.
Core Technical Analysis Packages
Service Definitions:
Software Peak Performance Packages
Ensuring Your Systems Perform as Expected
Service Definitions:
Expert Security Analysis for Your Systems
Service Definitions:
ADDITIONAL SOFTWARE CONSULTING AREAS
Expert Insights and Protection for Your Custom Software
We partner with your existing software development team to provide in-depth advisory and testing services. Whether you need an assessment as part of your cyber insurance policy or need help getting a project back on track, we’re here to help.
Project Assessment & Consultation
We provide expert analysis of any software project and offer recommendations to get projects back on track and achieve desired outcomes.
In-Depth Technical Consultation
Our experts identify any limitations within your system, including reporting errors and database problems. We can also help you plan larger projects, like moving to the cloud or consolidating multiple systems into one.
Insurance & Compliance Due Diligence
Many cyber insurance organizations require third-party software evaluations for insurance policies or during post-incident remediation. Our assessments give you a clear picture of where you stand.
Compatibility Testing
As devices, operating systems, browsers, and hardware change on an ongoing basis, our team helps your systems evolve with the platforms of today and the future.
Business Process Analysis
We evaluate and design improvements to your current processes, then streamline them even further.
Best Practices Analysis & Consultation
Our management & industry consultants provide in-depth recommendations to help align your business technology with proven best practices.
Our Proven Software Analysis Process
Every business is unique, so our exact approach varies according to your situation and needs. Review our proven process for an idea of the steps we may take during your analysis engagement.
Stage I – Scope & Success Plan
Our experts collaborate with your team to clarify project goals, identify target systems, verify necessary access and prerequisites, and establish a clear execution plan.
Stage II – Technical Analysis & Insights
Our developers and consultants perform the comprehensive, multi-point system analysis and concurrently brainstorm recommendations for improvement.
Stage III – Results Delivery & Review
We provide a report with the results from our analysis along with a clear, prioritized list of actionable recommendations for future improvements and suggested next steps.
Stage IV – Evolution & Follow-Up
Our assistance doesn’t have to stop there. Your system may need further testing, retooling, and changes to best suit your evolving company. We are available not only to help you define your goals, but to also help you get there through our software support & advance services.
ADDITIONAL SOFTWARE SERVICES
Custom Software Experts: Build, Support, & Advance
We provide a range of additional software services to help you get the most out of your custom solution.
Custom Software Development
We leverage our Rapid Quality Development process to build secure, reliable systems that are fast and easy to use.
Support & Advance Existing Systems
Add new features to your existing system and gain complete support for all of your software needs.
Integrations & API Development
Streamline processes and securely transmit information through connections and automations.
Automations & AI
Transform daily workflows and improve scalability with agentic AI and business process automation.
Reporting
Centralize data and simplify decision-making with fully customized dashboards and reports.
Miles IT: Your Experienced Software Partner
With over 25 years of experience analyzing and building software systems, our teams are ready to dive into your solution and produce actionable results. Our goal is to exceed your project and operational goals.
Full Team of Experts
Our team is composed of a wide array of experts who are prepared to analyze & provide solutions around functionality, usability, compliance, performance, security, and more.
AI-Driven Processes
We leverage the most modern AI tools and technology platforms to streamline solution design, builds, testing, and deployment.
99.7% Project Success Rate
Cross the finish line and keep going. Our reliable solutions increase productivity and set your business up for success.
High Volume of Repeat Clients
Our customers succeed with us and keep coming back. Over 85% of our annual work is with long-term clients.
Our Solutions Fuel Our Own Success
We run our company on the same solutions we recommend and provide—and experience incredible results.
HELPING PEOPLE ACCOMPLISH MORE
Our Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Scott Stegenga
“Really responsive and helpful team that we work with in our SMB. They help with explanations to we regular folks and are open to any and all new ideas we propose. Thanks guys”
Kevin McCarthy
“Outstanding experience! Very professional and thorough and I couldn’t be more impressed with Miles and their recommendations! John Horner is a rockstar. Look forward to continuing to work with miles tech on future projects!”
Cheyenne Alvis
“an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.”
Frequently Asked Questions
What is the main purpose of a system analysis?
The ultimate goal of a system analysis is to achieve a specific objective, such as determining the next steps with an existing system, improving the security stance, improving productivity for users of a system, developing new applications, and improving existing software systems.
What are the benefits of a system analysis?
Once you define your objective, key factors in a system analysis include the cost, efficiency, and flexibility of the approach. When the right experts utilize the right tools in the best possible ways, you can uncover great opportunities for improvement. As a result, the system becomes more effective and users become more productive by saving your company time and money.
What is Load Testing and what does it accomplish?
Load testing identifies performance capabilities of your website, application, or API by simulating beyond anticipated peak usage. This provides information on how your systems will run under heavier use to ensure your system is ready for launch or significant increases in usage.
Do you offer different levels of security & vulnerability assessments?
Yes, we offer proactive and as-needed security assessments for your software systems and hosting environments to help counter potential security vulnerabilities and protect you against cyberattacks and other security incidents. From basic surface scans, which can run as frequently as you like, to more in-depth approaches, like manual penetration testing, we can tailor a solution based on your needs.
I’m concerned about how my current software project is going – can you help?
Whether you feel like you are already off track or just want peace of mind, we’ve got you covered. Our expert analysis covers your software project at any stage, and provides you with recommendations and specific action items to improve your project moving forward. If needed, we provide Project Management services to ensure successful outcomes.
Do you provide ongoing consultation and analysis services?
Yes—check out our flexible and customizable Software Support & Advance Plans to understand how we can help! Take a look at our Software Service Catalog to see all of the ways we can help your business.