GET AN ANALYSIS OF YOUR BUSINESS TECHNOLOGY
Software Systems Analysis
Gain complete clarity into your system performance.
In-depth analysis for any need
We offer solutions ranging from consultation to support and maintenance management for any number of your systems. Whether you’ve used the same software for more than a decade, or you’re in the process of implementing additional software, we have the experience and knowledge to help.
Systems we work with:
- ERP
- CRM
- EMR/EHR
- Cloud Software
- And more!
Partner with our experienced team
Our team will provide expert consultation, implementation, and support so you can make the most of your system.
Augmenting Your Team
Our team of software professionals works with your team to go more in-depth into your software projects and systems.
Expert Analysis
Our team is filled with a wide array of experts who are prepared to analyze & provide solutions around functionality, usability, compliance, performance, security, and more.
Exceeding Expectations
Boosting your team towards success by exceeding your project and operational goals.
Case Study
Our expert consultants helped this client improve system security
We provided analysis & consultation services to review the client’s objectives and challenges. From there, we developed a solution that protects against potential application security vulnerabilities while also improving performance.
Discover areas of improvement
We’ll thoroughly review your software in these areas and more.
Proactive Security & Vulnerability Scanning
Eliminate vulnerabilities in your business systems with our proactive cybersecurity scans. We use state-of-the-art tools such as Acunetix and CrowdStrike to identify security vulnerabilities in your systems and provide recommendations to protect you against future cyber-attacks and threats.
Performance Analysis
We hone in on performance bottlenecks and problems while providing you with solutions to boost your system’s performance.
Load Testing
By running simulated tests, we provide information on how your systems will run under heavier use to help ensure your system is ready for launch or significant increases in usage.
Project Assessment & Consultation
We provide expert analyses of any software project and offer recommendations to get projects back on track and achieve desired outcomes.
In-Depth Technical Consultation
Our expert assistance helps identify and fix any limitations within your system, including reporting errors, compatibility issues, upgrading your database, moving your software to the Cloud, or consolidating your software systems.
Support & Evolve Plans
Our Support & Evolve Plans provide a comprehensive set of support, maintenance, and ongoing development services to ensure you receive maximum value from your software.
Additional services offered
From augmenting your team for specific projects, to taking on your support & consultation, we cover all your software needs. Take a look at our Software Service Catalog to see all of the ways we can help your business.
Business Process Analysis
We start by evaluating & designing improvements to your current processes, then streamline them even further.
Best Practices Consultation
Our management consultants & industry consultants provide recommendations and suggestions to ensure you follow best practices with regard to your business technologies.
Project Management
Having successfully managed well over 10,000 software projects utilizing systems from Agile to Waterfall, we can provide Project Management Consulting services directly for your project.
Compatibility Testing
As devices, operating systems, browsers, and hardware change on an ongoing basis, our team helps your systems evolve with the platforms of today and for the future.
Performance Analysis
Whether you are preparing for an initial launch of a system or planning for a large ramp-up, we help you prepare to scale your systems.
Employee Training
Technology & Software are just like any other tools – your staff must understand and be comfortable using your tools so they can meet their full potential.
Quality Assurance
With our proven quality assurance processes, we will help you devise and execute a series of tests to ensure you are putting out a high-quality product.
Systems Integration
Our team will help eliminate duplicate data entry, data consistency issues, and enable your people to focus on your core business instead.
Our proven process
Because we understand that every business is unique, the exact steps we take with each customer varies according to the situation and needs. Determining the steps to take falls within our proven process, described below.
Our custom approach:
Stage I – Scope of Work Clarification
Our experts coordinate with your technical team to get an overview of your systems and clarify the business and technical goals to be achieved.
Stage II – Prep & Planning
We identify and implement any prerequisites for the work (such as a test version of the system) and create a step-by-step plan to get the results you are looking for.
Stage III – Work Execution & Recommendations
Our developers and consultants perform the system analysis and concurrently brainstorm for recommendations that can be applied to your systems for improvement.
Stage IV – Results Delivery & Review
We provide a report with the results from our analysis along with a prioritized list of recommendations for future improvements and suggested next steps.
Stage V – Evolution & Follow-Up
Our assistance doesn’t have to stop there. Your system may need further testing, retooling, and changes to best suit your evolving company. We are available, not only to clarify where you want to go, but to also help you get there.
HELPING PEOPLE ACCOMPLISH MORE
Our Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Scott Stegenga
“Really responsive and helpful team that we work with in our SMB. They help with explanations to we regular folks and are open to any and all new ideas we propose. Thanks guys”
Kevin McCarthy
“Outstanding experience! Very professional and thorough and I couldn’t be more impressed with Miles and their recommendations! John Horner is a rockstar. Look forward to continuing to work with miles tech on future projects!”
Cheyenne Alvis
“an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.”
Let’s build something great together.
Frequently Asked Questions
What is the main purpose of a system analysis?
The ultimate goal of a system analysis is to achieve a specific objective, such as determining the next steps with an existing system, improving the security stance, improving productivity for users of a system, new application development, and improvement on existing software systems.
What are the benefits of a system analysis?
Once you have your objective, the cost, efficiency, and flexibility in the approach are key factors in system analyses. When the right experts are able to utilize the right tools in the best possible ways, great opportunities for improvement can be uncovered, the system becomes more effective, and users become more productive by saving your company time and money.
What is Load Testing and what does it accomplish?
Load testing is designed to identify performance capabilities of your website, application, or API by simulating beyond anticipated peak usage. Our software vulnerability testing process involves a four-step approach: Preparation, recording, testing, and analyzing.
Do you offer different levels of security & vulnerability assessments?
Yes, we offer proactive and as-needed security assessments for your software systems and hosting environments to help counter potential security vulnerabilities and help protect you against cyber attacks and other security incidents. From basic surface scans, which can run as frequently as you like, to more in-depth approaches like manual penetration testing, we can tailor a solution based on your needs.
I’m concerned about how my current software project is going – can you help?
Whether you feel like you are already off-track or just want peace of mind, we’ve got you covered. Our expert analysis covers your software project at any stage, and provides you with recommendations and specific action items to improve your project moving forward. If needed, we provide Project Management services to ensure successful outcomes.
Do you provide ongoing consultation and analysis services?
Yes – check out our flexible and customizable Software Support & Evolve Plans to understand how we can help!