RETAIL & ECOMMERCE
Provide a premier shopping experience with leading technology
PCI compliance, fast POS systems, and secure online shops are a must in today’s shopping environment.
Optimize the technology in your retail location and enhance your ecommerce website so you can connect with more customers and increase sales.
“Choosing Miles IT as a POS partner makes sense for our business.”
Crop’s Fresh Marketplace came to us for guidance on implementing POS technology into their checkout process to help grow their business.
In 2021, Miles IT worked with Crop’s to redesign their front-end point-of-sale system. In six months, they went from four self-checkout stations to six.
Miles is there for Crop’s as both their software and on-location technology experts to ensure their business continues to run smoothly.
“This is a game-changer – these programs use flexible integrations that LOC software offers and are implemented by our local software experts.”
Chad Cropper
Director of Operations, Crop’s Fresh Marketplace
Custom Retail Software
We fully support LOC store management suite (SMS) software solutions designed to provide our customers with industry-leading features that define modern retailing. LOC SMS Software can be customized to meet your needs and includes the following features:
Point of Sale
Process transactions quickly through an HTML5 based touch screen interface
Back Office Management
Full-featured item maintenance, including movement analysis & profitability by category by store
Loyalty
Maintain customer profiles, build full loyalty programs, and deliver electronic coupons during or after the transaction
Inventory Control
Controls for receiving and cost of goods management, with inter-store transfers
Fuel Integration
Fully integrated fuel module, including pump management and cross-marketing
Warehouse Management
Efficiently manage ordering and shipping processes throughout the entire chain
Kiosk & Price Checker
Verify price, customer points, balance, and promotions in every store
In-House Gift Cards
Manage gift cards and voucher balances, including online redemption
Centralized Reports & Price Updates
Deploy tighter control measures with less interaction
Labor Management
Integrate labor costs into financial reporting and pull it any time
Security
Fully PCI compliant, certified with both PCI DSS and Visa PABP
Merchandising
Unparalleled sale and promotional options, offering virtually unlimited combinations and offers
PCI-compliant POS installation & support
We provide tailored, cutting-edge solutions from LOC and other partnering vendors to help independent merchants like grocers and supermarkets. Already have a POS system, but it goes offline during peak hours? Our responsive support team answers fast and quickly gets you back up and running.
System Consulting
We identify the best combination of POS software and hardware to fit your unique needs. Partnering with leading hardware and software vendors, we provide our customers with the best available back-office and front-end POS solutions.
Installation Services
Our specialists travel to your location(s) and install your POS system. We set up and test all equipment and perform quality assurance to ensure everything runs as it should. Our team also trains your staff on how your new POS system works.
Maintenance and Support
Our Help Desk & regional field service technicians are here to help you stay online 24/7. If you experience an issue with your LOC POS software or hardware, we take action to resolve the issue as quickly as possible. We also offer maintenance plans that include the latest updates to your system.
Build competitive advantage
Create customized user experiences and make your business stand out.
Brand strategy
Develop distinctive logos and consistent messaging that clearly communicate your brand’s values.
Custom ecommerce solutions
Display product offerings in a way that’s best for you with a customized ecommerce solution.
Customer journey mapping
Make the path from preview to purchase as seamless as possible by providing an exceptional user experience, building your brand, and driving loyalty.
Unique loyalty programs
Delight customers with one-of-a-kind loyalty coupons, benefits, and events.
Streamlined warranties
Simplify warranty processes so customers receive what they need in a timely manner.
Enhanced functionality
Extend your software platforms with system integrations to create smooth data flows.
Secure all customer & company assets
Ensure sensitive customer data and proprietary information are protected.
Managed IT Services
Receive rapid response IT support whenever you need it to keep your operations running smoothly.
Cybersecurity
Address system vulnerabilities and defend against viruses, bad actors, and other threats.
PCI Compliance
Safeguard customer credit card data by ensuring strict compliance with PCI regulations.
Expand your store’s digital reach
Connect with customers on the channels where they’re most active.
Intuitive Ecommerce Websites
Provide the best online shopping experience for your customers with platforms like Shopify, WooCommerce, & Magento.
Web Portal Development
Create a web-based portal that integrates with your POS and other existing systems to transform the way you interact with customers, vendors, and employees.
Search Engine Optimization
Appear in front of your target audience more often by refining your website and ranking for specific keywords.
Mobile solutions
Make it easier for customers to access, browse, and order your products with a custom mobile app.
Ecommerce Marketing
Drive more sales and reach the right audience through in-depth SEO improvements, targeted ads, and automated follow-ups.
Gain actionable analytics to increase sales
Leverage business intelligence & reporting tools to enhance visibility & understanding.
Pricing strategy
Receive insights into the products that sell, places to display specific items, and prices to charge.
Smart recommendations
Examine buyers’ behaviors so you can provide helpful suggestions and improve conversions.
Promotional analysis
Use data to make informed decisions regarding promotions.
Customer demographics
Review valuable information about your buyer personas and their purchasing habits.
HELPING PEOPLE ACCOMPLISH MORE
Our Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Lori Martinez
“My company has an account with Miles IT. Whenever we run into an “IT” issue, they are right on it and have very knowledgeable staff to fix all our issues. I love that they are so quick to respond, especially for remote work. Their responsiveness makes all the difference.”
Cheyenne Alvis
“an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.”
Anthony Scialabba
“We have worked with Miles IT for years. I have found its employees to be responsive, courteous and generally knowledgeable.”