Careers at Miles Technologies

Miles Technologies provides a dynamic environment in which to advance your career. We're looking for exceptional individuals to help us provide industry-leading solutions to a growing family of clients in a variety of industries. We're a high-tech consulting firm offering a wide range of opportunities in a challenging and fun environment. Whether you have experience in desktop support, network engineering, web development, or software development, there are great career opportunities at Miles Technologies. In addition to interesting career opportunities, we offer competitive compensation in a very positive and supportive culture.

These include:

• Medical and Dental Insurance
• 401K plan with matching contributions
• Paid Time Off
• Paid Trainings
• Paid Holidays
• Car and mobile phone allowance (where applicable)

And much much more!

If you are skilled in any of the following areas and possess the personal attributes we seek, we'd like to talk with you about career opportunities with Miles Technologies.

If you desire to be part of a team that provides cutting edge technology solutions to a diverse and growing client base, please submit a resume to careers@milestechnologies.com.

Choose a Job Title to read more about the position:
IT Consultant
Ideal candidate will have at least 2 years experience in the following: Ability to diagnose and fix hardware and software issues for both desktops and servers. Experience installing and troubleshooting problems on Win 9x, Win2K, WinXP and WinNT 4.0/Win2K/Win2003 Server, IIS, Exchange, DNS. End-User and Help Desk experience in MS Office Suite, Quickbooks, Act!, pcAnywhere. Experience in troubleshooting LANs and WANs, switches and routers. Strong knowledge of TCP/IP. Certifications such as A+, MCSE, CNE, CCNA are a plus but not required.

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IT Security Consultant
This is an exciting opportunity to play an instrumental role in providing the customers’ of Miles Technologies with cutting edge information technology security services. This is a service that is in demand and has a very bright future. There is opportunity for advancement into management and director level roles.

Responsibilities:

• Deliver services including risk assessments; audit planning; systems auditing; system development reviews; implementation; and operation and/or platform reviews for SMB Market and possibly Fortune 1000.
• Review information security controls to help provide effective, efficient, and secure networks
• Clearly communicate information security and technology issues to client and internal staff
• Work closely with the existing client base while actively developing new business
• Develop proposals for pre-sales teams
• Superior communication and presentation skills
• Excellent technical writing and documentation skills

Requirements:

• 4+ years field experience in the networking industry demonstrating a specialization in security of networks
• Firewall Technology
• Network Security Assessments
• Security Practices ( audits, planning, design, implementation, testing, and management )
• LAN/WAN technology
• Security Policy and Procedures review and implementation
• Cisco Security Products ( Cisco Certifications Required )
• Superior communication and presentation skills
• Experience teaching technical subjects to diverse audiences
• Excellent technical writing and documentation skills
• Tactical and strategic experience in designing, implementing, managing, and enhancing network environments utilizing security technology
• Working knowledge of Cisco Security Solutions ( CSA and PIX )
• 4 year degree ( technical degree preferred ), or equivalent experience
• CISSP recommended
• CCSP and Candidate for CCIE, or current CCIE helpful, but not required.

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Software Developer/Computer Programmer
Ideal candidate will have experience in the following: Designing, developing, and implementing both back-end database structures and front-end application user interfaces and application logic. Experience with MS Access, SQL, VB, ASP, ASP.NET, HTML, JavaScript. Experience developing complete applications from beginning to end. Needs an understanding of business flow and procedures and the ability to translate these into functional and efficient software solutions. Flexibility and resourcefulness in design & development are a plus. Certifications such as MCSD are a plus but not required.

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Website and Graphic Designer
Ideal candidate will have at least 2 years experience in the following: Designing complete, fully functional web sites using HTML editors such as DreamWeaver. Experience developing sites from concept to design to publishing. Expertise in utilizing graphic tools such as Adobe Photoshop, ImageReady and Illustrator in addition to possessing file compression experience. Experience with animation tools such as Macromedia Flash, Shockwave and Director as well as expertise in ActionScripting. Experience with streaming media, scripting with CGI, Java, Perl and knowledge of web servers such as IIS are a plus but not required.

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Project Coordinator
Ideal candidate will have a bachelor’s degree in either Information Systems, Computer Science, Accounting or other major related to business or information technology. Ability to assess a business’ needs and translate that into a system design that automates processes and creates efficiencies for the business. Ability to thoroughly test software to ensure that it fully meets the business requirements set forth in a scope of work. Ability to comprehend accounting principals and the effect business transactions have on a general ledger. Ability to work directly with customers to ensure successful implementation of custom developed software packages. Excellent organizational and communication skills. Experience with network troubleshooting, database structures (Access, MS SQL, Oracle) and web-based applications (ASP, ASP.NET, Java) is a plus, but not required.

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Sales Representative
This is an exciting opportunity to manage your exclusive sales territory with 50,000+ potential prospects. Miles Technologies Marketing will generate hundreds of leads for you, and you will have access to many existing customer references from these territories to aid you in developing and closing new business. Your pipeline will include IT Infrastructure & Support, Software, Business Consulting, and IT Security leads, generally having a very short-sales cycle. The right individuals will also have an opportunity for vertical growth into the territorial sales manager role.

The Ideal candidate will have 2+ years of proven outside sales experience (IT experience preferred ); consistent history of meeting and exceeding sales quotas; and the desire to be the best salesperson in the market. Excellent salesmanship skills: ability to listen to and identify prospects’ needs, ability to provide solutions that capture the prospects’ interest, and ability to close sales. Miles Technologies offers excellent and competitive benefits including Medical/Dental Insurance, 401K plan with matching contributions, car and mobile phone allowance just to name of few.

Responsibilities:

• The primary responsibility is to bring in new business.
• Salesperson will respond to leads generated by our advertising and marketing methods, yet they are also encouraged to generated leads outside of our advertising and marketing methods.
• The first contact with the prospect generated from our advertising and marketing is typically via phone and the salesperson performs a needs analysis over the phone.
• Based on the complexity of the customer’s needs, the salesperson will either develop an estimate/scope of work for the customer and pursue the close of the sale independently (this may involved some on-site visits to prospect’s office), or they will schedule an analysis meeting to include other technical staff, such as project managers.
• The salesperson will be involved in these analysis meetings and will follow up by creating the scope of work/estimate and pursuing the close of the sale through continued follow up with the prospective customers.
• The meetings can be held in our satellite offices (North and Central Jersey, Philadelphia Suburbs, and Long Island, NY area) or the salesperson may visit the customer location.
• Once the prospect is converted into a customer, the salesperson will hand off the project to a project manager.
• From there the project manager works with the customer and we have account managers that perform sales for existing, active customers.
• This salesperson does have incentive to continue to cultivate his/her new clients as he/she will get commission on the new customer sales for year 1 and year 2.

Requirements:

• The Ideal candidate will have 2+ years of proven outside sales experience (IT experience preferred); consistent history of meeting and exceeding sales quotas; and the desire to be the best salesperson in the market.
• Excellent salesmanship skills: ability to listen to and identify prospects’ needs, ability to provide solutions that capture the prospects’ interest, and ability to close sales.

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Public Relations
This is an exciting opportunity to provide public relations services to our small to medium-sized business clients. The goal is to increase media exposure for our customers with the intention of helping to grow their businesses. The responsibilities include generating and distributing press releases, getting articles published in newspapers, magazines and online media, getting other media attention for business in addition to print, such as radio and TV. Additional responsibilities include event planning and coordination - generating ideas for companies to hold events that publicize their company. Coordination and planning activities include obtaining corporate sponsors, run of show and media attention.  The Public Relations consultant will also assist with public relations for Miles Technologies.

Ideal candidate will have a bachelor’s degree in public relations, journalism or corporate communications and have at least 2 years experience in either public relations, journalism or event planning and coordination.

Responsibilities:

• Generating and distributing press releases, getting articles published in newspapers, magazines and online media, getting other media attention for business in addition to print, such as radio and TV.
• Event planning and coordination - generating ideas for companies to hold events that publicize their company. Coordination and planning activities include obtaining corporate sponsors, run of show and media attention. 
• Assist with public relations for Miles Technologies.

Requirements:

• Ideal candidate will have a bachelor’s degree in public relations, journalism or corporate communications.
• Have at least 2 years experience in public relations, journalism or event planning and coordination.

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CSST Sales Representative
Miles Technologies has an exciting career opportunity as a sales representative for our CSST Software. CSST stands for Client Social Services Tracking. It is an Enterprise class database solution- specially designed for Social Services Agencies. CSST was designed from the ground up as a full-agency database solution designed to get all agency departments working together and making tracking and reporting, whether by office or for the full agency, quick and easy.

Responsibilities:

• Responsible for selling CSST Software, Maintenance, Training and other services related to the CSST Software (data integration and importing, custom report generation, etc.)
• Will conduct sales presentations and software demonstrations, both online and onsite, to prospective customers.
• Attend trade shows and conventions related to agencies that are prospective customers of CSST software.
• Will develop a prospect list through contacting CAP (Community Action Program) agencies throughout the U.S.
• Will help to broaden the market for CSST software by developing prospects in non-CAP social service agencies.
• Maintain relationships with CSST customers through ongoing contact.

Requirements:

• At least 2 years of a proven direct sales record (can prove sales experience with quantifiable numbers).
• Software sales experience a plus but not necessary
• College education a plus but not a requirement
• Ability to learn details of software application functionality
• Ability and willingness to travel up to 20% of time.
• Knowledge of social services industry a plus but not required.
• Experience selling grant proposals to the government a plus, but not required.

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Marketing Research
The primary objective in our Marketing Research department is to build our marketing databases of our target market to maximize our marketing capabilities.

Responsibilities:

• Contact businesses from a provided list to obtain contact information of key personnel.
• Update, manage and maintain database of market information.
• Assist in other marketing related activities performed for Miles Technologies.

• Customer service, administrative or phone sales experience
• Strong verbal communication skills
• Strong computer skills

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Account Manager
This is an exciting opportunity to provide excellent customer service and identify sales opportunities for a group of active customers of Miles Technologies . The primary objectives of the role are to maximize customer retention and to quickly provide our customers with what they need.

Responsibilities:

• Maintain consistent communication with active customers.
• To identify customers’ needs and provide estimates and proposals to satisfy those needs.
• To manage a pipeline of potential sales activity with active customer base and follow up to close sales.
• To follow up with customers to verify they are happy with the service we have provided to them.
• To provide quick resolutions to any customer issues.

• Ideal candidate will have at least 2 years of sales experience. Sales experience in the information technology industry is preferred but not required.
• Experience working in customer service is a plus but not required.
• College education a plus but not required.
• Excellent salesmanship skills: ability to listen to and identify customers’ needs, ability to provide solutions that capture the customers’ interest, and ability to close sales.
• Excellent customer service skills. Ability to resolve customer issues in a timely manner.

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Administrative Assistant
Ideal candidate will have excellent communication, organizational and computer skills. The position of Administrative Assistant will perform the following tasks:
1. Answer phones, direct calls, take messages
2. Assist in collections
3. Assist in purchasing
4. Assist in sales and marketing efforts
5. General bookkeeping tasks

If you desire to be part of a team that provides cutting edge technology solutions to a diverse and growing client base, please submit a resume to careers@milestechnologies.com.

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Miles Technologies is an Equal Opportunity Employer.